Most of us don’t know what to say when we are grieving or how to reach out when the people we love go through something awful. Dr. Kelsey Crowe’s own experiences with grief helped her realize that so many people suffer alone because the people around them don’t know what to do or say. So Kelsey actually shifted her career focus to understand what grieving people want, and what they don’t. She surveyed 900 people about their experiences with grief, founded Help Each Other Out to provide empathy bootcamps, and wrote a book about what she learned. The title of her book sums it up: There is No Good Card For This: What To say and Do When Life Is Scary, Awful and Unfair to People You Love. Lauren talks with Kelsey about what she learned and how we can all help each other out.